Personalized items may not be returned unless defective.ĭover Saddlery understands your concerns regarding online security.On rare occasions, based on the nature of prior transactions. Item has been lost, stolen, damaged, or misused.(For health and safety reasons, we cannot accept returns on used, defective or poorly fitting blankets if they are UNWASHED.) Item is wet, dirty or contaminated, or until it has been cleaned.No receipt and no valid identification in our stores.Item is missing a label or has been defaced.(It was purchased at a used tack sale or from a retailer or online seller other than Dover Saddlery.)
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